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Faq
QUESTIONS
Why must one or more non-return valves be used in installations of submersible electric pumps?
Can Caprari products be used for pumping drinking water?
The electric pump does not provide the performance declared in the documentation. What test can be done in order to know if the low performance is due to the electric pump or the installation?
What is the max. water temperature for the standard submersible motors?
What size of capacitor must the 4” single-phase motors have ? Is it a permanently inserted capacitor?
What filling liquid is used in the 4” submersible motors?
Can Caprari’s submersed electric pumps be used with electronic starting systems (Soft-Starter/Inverter)? If they can, are there any specific instructions to comply with?
Can Caprari’s submersed electric pumps be installed in horizontal/oblique positions?
How must I connect a single-phase submersed electric motor? And a three-phase one?
How must the joint between the cables leaving the submersible motor and the feed cables be executed?
At what depth must a submersible electric pump be installed in a well?
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ANSWER
Why must one or more non-return valves be used in installations of submersible electric pumps?
Non-return valves are used to maintain the pressure in the system when
the pump stops. They also prevent possible problems of water hammering,
counter-thrust and counter-rotation:
Water hammer : If the valve nearest the pump is placed at more
than 10 metres from the static level of the water, or the lower valve
leaks whereas the upper one holds, a pressure drop could be created
inside the piping. At the next pump start, the water displacement at
high speed fills the vacuum and beats against the upper valve and the
water in the delivery pipe causing a water shock.
Counter-thrust : Without a non-return valve, or with a faulty
non-return valve, in the first electric pump start phase operation
could occur without water column conditions in the delivery pipe). This
causes an axial thrust on the impellers and pump shaft towards the
delivery. This axial thrust is transmitted, through the electric
motor/hydraulic part coupling, directly to the motor creating a
counter-thrust operating condition. Repeated counter-thrusts can cause
early breakdown of the motor and the hydraulic part.
Counter-rotation : Without a non-return valve, or with a faulty
non-return valve, the water contained in the rise pipe and in the rest
of the system would start to flow in the opposite direction on pump
stop, causing rotation in the opposite direction to that of normal
operation. If the electric pump is restarted during this phase a high
twist force would be generated on the motor pump assembly. Another
effect could be excessive wear of the thrust bearing due to the shaft
rotation not being fast enough to assure the presence of a film of
adequate thickness between the thrust block and the motor thrust
bearing blocks.
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ANSWER
Can Caprari products be used for pumping drinking water?
All the paints used in the hydraulic parts have certification of
suitability for contact with drinking water. M…4-MH…4-MK…4… type
submersible motors are supplied ready for use and filled with oil (for
lubrication and cooling), approved by the Food and Drug Administration
(U.S.A.). M…6…M…12… type motors are supplied filled with a mixture of
70% clean fresh water and 30% DowFrosth 1.2.3.type propylene glycol
from Dow Chemical, classifiable as non-hazardous according to the
criteria established by the EEC. At the time of installation the
mixture can be replaced with clean, filtered fresh water, but never
distilled water (see the Operator's Manual, par. 5.1 "Preliminary
checks" for the relevant procedure). Even the power cable supplied by
Caprari (EPDM – Blue type) has WRAS certification for use with drinking
water.
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ANSWER
The electric pump does not provide the performance declared in the documentation. What test can be done in order to know if the low performance is due to the electric pump or the installation?
By closing the electric pump delivery gate valve, the pressure
generated at no flow condition can be identified (Q=0) using a pressure
gauge. The manometric (gauge) head, added to the height between the
dynamic liquid level and the gauge point, should coincide with the
value indicated on the electric pump performance curve at Q=0.
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ANSWER
What is the max. water temperature for the standard submersible motors?
The submersible motors with standard winding are not suitable for
pumping water at temperatures above 25°-30° C (see the "Motors table"
chap. 10 of the operator's manual supplied with the electric pump). For
higher temperatures request motors with special winding for high
temperature. Contact the main office or the sales network.
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ANSWER
What size of capacitor must the 4” single-phase motors have ? Is it a permanently inserted capacitor?
All our 4” single-phase electric motors are equipped with permanent capacitor, installed in the starter box.
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ANSWER
What filling liquid is used in the 4” submersible motors?
Caprari 4” submersible electric motors are all oil filled. The
dielectric oil used is MARCOL 82 (ESSO) approved by the Food and Drugs
Administration and suitable in case of contact with substances for food
use (drinking water).
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ANSWER
Can Caprari’s submersed electric pumps be used with electronic starting systems (Soft-Starter/Inverter)? If they can, are there any specific instructions to comply with?
Standard submersed motors can also be used with multi-frequency starters.
The use and maintenance manual of the electric pump gives instructions
that must be complied with if an Inverter or Soft-starter is used.
General instructions for use of the INVERTER:
- the minimum frequency must not be less than 70% of the rated value
during the starting phase and/or use, with the voltage/frequency ratio
maintained at a constant level.
A filter that ensures the following voltage gradient must be installed between the inverter and motor:
- (dV / dt) ≤ 750 V/µs for motors in oil
- (dV / dt) ≤ 500 V/µs for motors in water and propylene glycol with standard winding and well tmax C ° ≤ 25 °C
- (dV / dt) ≤ 650 V/µs for motors in water and propylene glycol with special winding and well tmax C ° ≤ 35 °C
<= 1.5% harmonic voltage content.
<= 4 % harmonic current content.
Conditions to be complied with regardless of the length of the power cables.
General instructions for use of the SOFT-STARTER:
The SOFT-STARTER device must be the voltage ramp and not the current ramp type.
- always make sure that the soft-starter is cut out once the starting phase of the assembly has terminated.
If an installation with a soft-starter or inverter starting system
functions in a faulty way, check the operation of the electric pump
assembly by connecting it straight to the electricity main (or to
another device).
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ANSWER
Can Caprari’s submersed electric pumps be installed in horizontal/oblique positions?
Caprari’s 4”-22” submersed electric pumps can be used in the
horizontal/oblique positions, but the Caprari headquarters or sales
network must be consulted prior to purchase. These machines must be
modified in certain ways to allow them to function in these positions.
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ANSWER
How must I connect a single-phase submersed electric motor? And a three-phase one?

Single-phase and three-phase motors must be connected as shown in the
following diagrams and in compliance with the indications given on the
motor’s data plate and in the use and maintenance manual.
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ANSWER
How must the joint between the cables leaving the submersible motor and the feed cables be executed?
Join the feed and earth cables as described in detail in the
instructions provided with the jointing equipment, and then measure the
connection isolation resistance: min. value with test voltage 500 Vdc
in air 5M Omega, in water 2M Omega. The connection must resist the max.
pressure it is subjected to, e.g. that exerted by the static level of
the water in the well, and the thermal variation due to the duty cycle.
N.B.: a poorly executed connection can easily cause damage to the motor
and/or power cable.
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ANSWER
At what depth must a submersible electric pump be installed in a well?

In order to guarantee correct submersible motor operation, it is
necessary to make sure that the motor is at least 2/3 metres above the
bottom of the well.
The well's inlet filters must also always be below the position occupied by the motor, in order to guarantee correct cooling.
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